HIPAA Secure • Licensed Professionals
Complete a confidential online assessment and connect with a licensed mental health professional. If clinically appropriate, receive a legally compliant ESA or PSD letter.
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Professional care you can trust, from start to finish
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Complete everything from home
Appointments available within days
Dedicated support team
ADA/FHA compliant documentation
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Our Services
Professional evaluations for ESA and PSD letters
An ESA letter is a document issued by a licensed mental health professional stating that your pet provides emotional support that benefits your mental health condition.
A PSD letter confirms that your dog is trained to perform specific tasks related to a psychiatric disability, qualifying under the ADA.
An ESA letter is a formal clinical document issued by a licensed mental health professional (LMHP) — such as a therapist, psychologist, or psychiatrist — that states two things: that you have a qualifying mental health condition, and that an emotional support animal provides genuine therapeutic benefit for that condition.
It is important to understand what an ESA letter is not. It is not a certification, registration, ID card, or vest. There is no official government registry for ESAs. The letter itself — written on a licensed provider's letterhead, signed, and dated — is the only recognized documentation for housing accommodations under the Fair Housing Act.
Qualifying Conditions
Conditions diagnosed by a licensed professional that meaningfully impact at least one major life activity.
Only a licensed mental health professional can determine whether you qualify. ESA Crew does not guarantee approval of any evaluation.
A straightforward process
Get your evaluation in four simple steps
Answer questions about your mental health and daily life.
Schedule a video consultation with a licensed mental health provider.
Your provider evaluates whether an ESA or PSD letter is clinically appropriate.
If approved, receive a digitally signed, professionally formatted letter.
Why Clients Choose ESA Crew
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Begin your confidential online assessment today. No commitment required.
Evaluations are conducted by licensed mental health professionals. An ESA or PSD letter is only issued when clinically appropriate.
The Fair Housing Act (FHA) provides important protections for individuals with disabilities who use emotional support animals. Understanding these rights can help you navigate housing situations more confidently.
Landlords and housing providers are generally required to provide reasonable accommodation for individuals with a qualifying disability, including allowing an ESA.
Under the FHA, housing providers generally cannot charge additional pet fees, deposits, or surcharges for an emotional support animal.
A standard no-pet policy cannot be used to deny housing to a person with a legitimate ESA letter and qualifying condition.
FHA protections apply to most housing types including apartments, condos, cooperatives, and many single-family homes.
Housing rights depend on individual circumstances and specific housing types. ESA Crew does not provide legal advice. Consult a qualified legal professional for questions about housing disputes.
Client Reviews
The process was simple and professional. My therapist took the time to really listen. I received my ESA letter within 24 hours of my evaluation.
Sarah M.
Austin, TX
Latest Resources
Helpful guides for ESA and PSD owners
Common Questions
Answers to the most frequently asked questions about ESA and PSD letters.
View all FAQsAn ESA letter is a formal clinical document issued by a licensed mental health professional that states you have a qualifying mental health condition and that an emotional support animal provides therapeutic benefit for that condition. It is required for housing accommodations under the Fair Housing Act.
Qualifying conditions may include anxiety, depression, PTSD, panic disorder, phobias, OCD, ADHD, and other mental health conditions diagnosed by a licensed professional. Only a licensed mental health professional can determine whether you qualify through a clinical evaluation.
The online assessment takes 5–10 minutes. After booking, consultations are typically available within 1–3 business days. If approved, your letter is delivered digitally within 24 hours of your evaluation.
Yes. Under the Fair Housing Act, housing providers are generally required to provide reasonable accommodation for individuals with a qualifying disability and a valid ESA letter, including allowing an ESA even in properties with no-pet policies.
An ESA provides emotional support through companionship and is protected under the FHA for housing. A PSD is individually trained to perform specific tasks related to a psychiatric disability and is protected under the ADA for public access. A PSD requires task-specific training, while an ESA does not.
Start Your Assessment
Complete a confidential online assessment to connect with a licensed mental health professional.
Thank you. A licensed mental health professional will review your information and reach out to schedule your consultation.
